One of the major reasons why our clients stay with us and we

       keep growing is because of the quality of service that we have

       been providing in the form of services,calls and sales as well.

The quality on calls and in service is ensured by our quality analysts and quality executives.

We are looking at hiring quality analysts from across the market with good experience and exposure in the same field. 

Number of vacancies:20

Years of Experience: Min.1-2yrs

Educational Qualification: Graduate in any discipline 

Brief Job Description: 

·         Should monitor the calls and give feedback to agents based on the set parameters. 

·         Should be able to help and guide agents in making better sales. 

·         Should drive them for better call handling and customer handling skills. 

·         Coach them on selling skills and help achieve targets. 

·         Should be able to handle a team of Quality Executives 

•       Should work closely with the Quality executives,check and update the parameters on which the candidates are being evaluated.  

Send your Resume to : hr@kcsbpo.com